Is Cognigy ISO 27001 certified? Yes, ISO/IEC 27001:2022, plus SOC 2 Type II and ISO 42001.
Cognigy’s Trust Center lists ISO/IEC 27001:2022 and ISO/IEC 27701 certificates, a SOC 2 Type II report (audited by KirkpatrickPrice), ISO/IEC 42001:2023 (the AI management standard), plus a BSI C5 attestation and TISAX. It clears the security floor and, with named references and a public team, passes all seven of our criteria, 7 of 7.
Source: trust.cognigy.com (ISO/IEC 27001, ISO/IEC 27701, ISO/IEC 42001, SOC 2 Type II, BSI C5, TISAX) and Cognigy’s SOC 2 Type II announcement. Editorial vetting, not a compliance certification; verify directly before purchase.
Cognigy
7/7 criteria7-Criterion Scorecard
Public Reference Customers
- ✓Lufthansa[www.cognigy.com]
- ✓Toyota[www.cognigy.com]
- ✓Bosch[www.cognigy.com]
- ✓Henkel[www.cognigy.com]
Data Residency and Training Opt-Out
Outcome Accountability
Time in Market
Founded: 2016
Public launch: 2016
Customers (min triangulated): 1,000+
Team Composition
Founders: Philipp Heltewig, Sascha Poggemann, Benjamin Maier
www.cognigy.com/aboutFor detailed pricing and comparison data for Customer Service/Contact Center vendors, see AI Agent for Customer Service pricing comparison.